Effective Date: 14/05/2025

Welcome to Lat35.eu. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services, including the rental of quad bikes, bikes, catamaran experiences, and hot air balloon trips.

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, and any other information you voluntarily provide when you contact us.

  • Booking Details: Rental preferences, dates, and services booked.

  • Payment Information: We do not store credit card details. Payments are processed through secure third-party providers.

  • Usage Data: Information about how you use our website (e.g., IP address, browser type, referring pages).

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide customer support via info@lat35.eu

  • Process and manage bookings

  • Send booking confirmations and updates

  • Improve our website and services

  • Comply with legal obligations

3. Data Sharing

We do not sell or share your personal data with third parties, except when:

  • Required by law or legal process

  • Necessary to complete your booking (e.g., sharing limited details with a guide or operator)

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your personal data

  • Object to or restrict processing

  • Withdraw consent (if processing was based on consent)

To exercise your rights, please contact us at info@lat35.eu.

6. Cookies

Our website may use cookies to enhance user experience and track performance. You can adjust your browser settings to refuse cookies.

7. Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the “Effective Date” at the top.

9. Contact

For any questions about this Privacy Policy or your personal data, please contact us at:

info@lat35.eu